Cloud was a good company but new owns have unethical people working for them. Maybe the owner is unaware. The technician who came to my house lied to me about my system.
They will probably grind the Cloud name into the ground. Call someone else.
May 2, 2017 | Flag this review
The therapist are for the most part are just out of school and are not very well trained or experienced.
the billing is also ridiculous. if you freeze your account they won't let you access massages that you have already paid for through their automatic billing method. They made up this ridiculous rule and they could easily fix this just by changing their rules. Their rules are completely in their favor and against the consumer. Just google "massage envy law suit".
Find someone who works for themselves not a franchise, they will be much better at their job and the billing will be straight forward.
September 10, 2015 | Flag this review