Did not have a "professional experience." When I very reasonably addressed an issue the employee just stayed quiet, didn't apologize and refused to give me my money back. Is it really going to kill you to give good service or at least descent service? He just stayed quiet over the phone after i was finished speaking and if you're going to talk to your boss about a customer complaining at least put the phone on mute. I'm never coming back here again simply because they didn't want to refund me $6 for a wash after spending $80 on my first visit for a FS oil change. Only spent $55 for a FS at Walmart on Iowa... great price, oil and service. And by the way, what separates a good running business from a bad one is how the unsatisfied customers are handled not the happy ones.
August 17, 2015 | Flag this review